Get your customer service flying again
Through customer experience training workshops, we elevate the wellbeing and care of your team, establishing the foundations for positive customer experiences.
Our training workshops
The Phoenix’s first-hand experience and understanding of strong emotions allow us to support you in your journey of self-awareness and understanding.
The Resolution Revolution
The Resolution Revolution is a tailored 1-day training workshop focused on customer service and rage resolution
The Calm Collective
The Calm Collective is a tailored 4-hour training workshop focused on customer service and rage resolution.
The Peace People
The Peace People is a tailored 3-day training workshop focused on customer service and rage resolution.
Workshop Benefits
Increase harmony and communication within your team to increase efficiency, performance and results. When teams are able to resolve any conflict of the day, their tomorrow is built to be more productive and positive.
Why choose The Phoenix?
Trust an experienced and senior resource to train and develop your teams dynamic. The Phoenix prides itself on a rich combination of life experience and business experience to provide a well rounded and measured experience. Services built for our modern day working environments using traditional proven strategies and a logical approach.